Terms & Conditions

These terms apply to all work carried out by AS ARBORICULTURE LTD, Company No. 14982138, Registered in England & Wales, registered office 4 Lamport Close, Market Deeping, Peterborough PE6 8BU.

1. Quotations

Site visits and written estimates are free and without obligation. The proposed scope is based on the site conditions seen or described. Hidden obstructions, restricted access or protected species can affect the work; any required change should be discussed and agreed before proceeding.

2. Permissions

The customer confirms they own the trees or land, or have the owner's permission. Where trees may be protected by a Tree Preservation Order or conservation area, we will check and can make applications on your behalf; work will not start on protected trees without consent.

3. Access and services

The customer should provide safe access and tell us about any underground or overhead services, boundaries or hazards known to them.

4. Wildlife

We comply with the Wildlife and Countryside Act 1981. If nesting birds or protected species are found, work may be paused or rescheduled.

5. Waste

Unless agreed otherwise, all arisings are removed from site and recycled where possible. Timber or chip can be left on request.

6. Payment

Payment arrangements and any invoicing terms are agreed in writing with the customer for the particular job. Do not assume a standard deposit, fixed rate or payment period; ask Alex or Michelle to confirm the arrangements before accepting the work.

7. Cancellations

Contact Alex or Michelle if you need to cancel or rearrange, so the arrangements for your contract can be discussed. Consumers have the right to cancel within 14 days of agreeing a contract made away from our premises, unless they ask us to start sooner.

8. Liability and insurance

We hold £5 million public liability insurance. We are not liable for damage caused by conditions not disclosed to us or outside our reasonable control. Nothing in these terms limits your statutory rights.

9. Law

These terms are governed by the laws of England and Wales.

Last updated: 17 October 2026.